Shearings Reviews

One simple phone call, no queuing, straight through to a pleasant representative who dealt with our booking in a quick and efficient manner. Thank you and great service Abby,

The operators who dealt with my inquiry were very helpful and helped me make up my mind, i have been with this company before and had no problems

Just booked a 5 day coach break online. Site is very easy to use. Choices were good for what I was looking for. Everything explained well.

Reading the many negative reports about the
present edition of the company which is really not to be confused with the "old" Shearings I travelled with for nearly 50 years.I am not surprised that folks are angry though to be fair,problems can happen with the best of companies, though not on Shearing's scale. Money owed as refund was not paid to me when this present company took over, so I lost out.Not only this but they immediately hiked prices, adding exras like cutting out certain pickup points and charging extra for others Front seats for the disabled? Though the former Shearings had greedimy charged £10 extra per person, this present lot upped the price to £15 and I may be wrong but was that charged increased to £20?.Browsing the present brochure I spotted a holiday which I read the details of £559 cheapest price then a whacking £229 SINGLE surchage for the equivalent of a broom closet. (Yes, honesly)Add on fares to get to the pickup point, kennel fees for the dog and a bill of close to£1000 stares you in the face but that is nothing to Shearings despite the fact that up to 60% of their business is dependent on pensioners and those singletons who did not ask to be single and who are fed up of this blatant discrimination.I have found a firm which does not charge a single supplement and will also provide single occupancy of a double.One final observation: if you find a price increase which is blamed on the hotel, ring the hotel you may be surprised at the answer

I was able to book the holiday I wanted and Tammy was very friendly, helpful & professional, she was even telling me about things of interest in the area

Young lady called Molly extremely helpful and guided me through the whole process .

It was easy to access site, and to choose a holiday. We've used shearings many times and have always had great service.

Sophie was very clear talking at a very steady pace, was very efficient covering everything we asked. First class service.

Agent was fantastic in helping book the holiday I wanted. Very satisfied with everything. Thank you very much.

The telephone person was very efficient and pleasant, but I did request a call back the previous day as all the lines were busy but nobody rang me back!

We had a great coach and a duo of drivers and because the P&O ferry was full we were redirected to a DFDS ferry where we received a free meal voucher for any inconvenience.
Upon arrival, we found a modern, warm and welcoming hotel with great bedrooms and tasty food.
The excursions were excellent.....very well done!

Found the Booking process easy to do as usually have problems booking things online

Tammy was so helpful . Straightforward booking made easy by her friendly , happy attitude. Very informative and explained everything.

Like to give a big ??up to Molly who helped resolve an issue we had re supplements added to our upcoming holiday! Molly went the extra mile to get to the bottom of the issue and after discussions with management offered us a discount! Thank You Molly much appreciated ????

My husband and I booked a holiday last December for this June 2023. We paid the deposit and in January I got an email to say is was changing to 1st July, to which I replied that it was fine. However when I tried to book travel insurance, I was checking the details and discovered that not only had the date changed but it was a completely different holiday and destination. I phoned up and was told it was my fault for not checking the details, even the reference number and title were very similar, so we are now losing our £150 deposit and we are not happy. Many years ago we used Shearings and enjoyed some lovely holidays, now they don’t care, and we thought we would try there European trips again, but not now. We even went on a British trip last year, taking 12 hours to get from Eastbourne to Torquay a 4-5 hour trip and they never answered my email about that holiday.